Privacy Policy

Scope of This Policy

This Privacy Policy explains what information Attic Pipe Burst Pros collects from visitors to burstpipeinattic.info and from people who call its phone number, and how that information is used. Using the website or placing a call means accepting these practices.

Information Collected

A phone call can create a record of the caller's number, the time and length of the call and a rough location tied to the number. Calls may be recorded for quality and training.

A visit to the website can create records of the visitor's IP address, browser, device, the page that led there and the pages viewed. Hosting and analytics software keep these records. The website never asks for card numbers, Social Security numbers or similar financial data.

How the Information Is Used

Attic Pipe Burst Pros uses this information to answer calls, review call quality, learn which parts of the website are useful, prevent fraud and misuse and meet legal duties.

Sharing

Attic Pipe Burst Pros passes the caller's number, area and description of the damage to the restoration company that takes the job, so that company can respond.

Information also goes to vendors that run call handling, hosting and traffic analytics, and to authorities when a law, a court order or a safety concern calls for it.

Cookies

Cookies and similar tools may help the website count visits and load faster. Visitors can block or delete cookies in their browser settings, and the pages still work without them.

Retention and Security

Attic Pipe Burst Pros keeps call and visit data only as long as the purposes above or the law call for and applies reasonable safeguards to it. No storage method and no internet transmission is completely secure.

Your Privacy Rights

Some state laws let a person ask what personal information Attic Pipe Burst Pros holds about them, correct mistakes or have it deleted. Send these requests to contact@burstpipeinattic.info or call (888) 563-9619.

Children and Changes

The website is meant for adults dealing with a household emergency, and it does not knowingly collect data from children under 13. A revised policy takes effect when it is posted on the website.